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Privacy policy

PRIVACY POLICY – Based on European Data Protection Regulation no. 2016/679 (GDPR)

Our Privacy Commitment

  1. We do not perform any form of concealed data collection for marketing and digital profiling (for further information, see the Cookie Policy).
  2. We do not use use numbers contained in general phone directories for marketing purposes, nor do we acquire databases from other parties for e-mail marketing operations.
  3. We do not use the geographical location of users for profiling (geolocation), and we do not send promotional messages to social network users.

The area of this site reserved for distributors is password-protected and provides access to commercial technical information reserved for the sales force. All other site content is freely accessible.

Our Monthly Newsletter is also sent only to distributors who have access to the restricted area and is not used for marketing to new users who have not previously provided consent to the processing of their personal data.

Data Controller

Pursuant to the Personal DataProtection Code, we hereby inform you that ALTECH s.r.l, with headquarters at Viale De Gasperi 70, 20008Bareggio (MI), ITALY is the data controller for your personal data

Processed Data

Processing of any personal data acquired, also relating to current and/or future commercial relationships, is subject to and regulated by the data protection code. Navigation data are not collected in order to be associated with other data for identification purposes, but only in order to obtain anonymous statistical information on the use of the site and to ensure it is operating correctly.

Purposes of the Processing

  1. Management of users requests received via this site's Contact Us form.
  2. Administrative and accounting management of existing relationships
  3. Preparation of documentation required to fulfil contractual and legal requirements connected with civil and tax regulations
  4. Market research
  5. Promotion of the company's products, sending information on future sales initiatives and new services (notification of new ALTECH products, accessories and services)
  6. Anonymous and aggregate internal statistical analysis in order to analyse site traffic and readership


The Italian Cookie Law, which came into force on 3 June 2015, prevents website owners from installing cookies on user terminals for profiling and marketing purposes without first obtaining informed consent from them. The website

  1. Does NOT use profiling cookies to send targeted marketing messages (in line with the navigation preferences expressed by users)
  2. Acquires navigation data via Google Analytics in anonymous and aggregate form purely for statistical purposes and to acquire information useful for improving the site content and visitor experience.
    If you wish to deactivate Google Analyticsclick here

For further information on the use of third-party cookies by the website, see the ALTECH Cookie Policy.

Data Processing Methods

In accordance with the GDPR, Personal information is processed manually or electronically, stored on electronic data storage devices or filed away on paper or any other appropriate medium.

Collected Data

Data which is collected pertains essentially to identification data (company name or name and surname of the physical persons, address, telephone and fax number, email address, physical data etc.).

Scope of communication and disclosure of Data

Only operators specifically assigned by the data controller as data processors and persons in charge of the processing may access the company databases to consult, process and compare data, and ensure that privacy and security of such data is maintained. ALTECH personnel have been specifically trained in data security and privacy regulations.

Personal data may be communicated to the following parties:

  1. Credit institutes for payment collection.
  2. Accountants for book-keeping and compliance with tax requirements.
  3. State bodies responsible for checking that accounting and tax requirements provided for by law are met.

It remains prohibited to communicate or transmit your personal data to parties not necessary for the supply or performance of the products or services you have requested.

Optional Nature of Providing Data

Users are invited to provide the requested data in the "Contacts" module only in order to satisfy their request for technical or sales information.

Data provided via the Contact Us module – including postal addresses – are necessary to forward the request to the relevant distributor.

Data Supplied by the User

The optional and voluntary communication of the user's email address ( leads necessarily to knowledge of the sender's address, which is also necessary to respond to the request, as well as any personal data which might be included in the message, without which it would be impossible to satisfy any request for information.

Data Processing Duration

Data will be processed for the entirety of the time necessary to carry out the commercial relationship unless otherwise indicated by the data subject.

Rights of the Data Subject

According to Articles 15 to 22 of the GDPR:

1. The Data Subject has the right to obtain confirmation regarding the existence or non-existence of personal data relating to them, even if it is not recorded as yet,and may request that such data be made accessible to them in a clearly understandable form.

2. The Data Subject also has the right to know:

  1. The source of their personal data
  2. The purposes and methods of processing
  3. The logic applied if the data processing is performed by electronic means
  4. The identifying details of the Data Controller, the Data Processors and the representative

3. The Data Subject also has the right to obtain:

  1. Updates to, correction of, and where applicable, additions to the data
  2. Deletion of the data or to request that it be converted to an anonymous form or be blocked, if the processing was performed in an illegitimate manner, including in the case that the storage of the data is not necessary to the purposes for which the data was collected or subsequently processed
  3. Confirmation that the measures outlined in a) and b), and their content, have been communicated to parties to whom the data was forwarded or circulated

4. The data subject has the right to oppose, wholly or in part:

  1. To the processing of personal data relating to them, for legitimate reasons, even if they are relevant to the purposes for which they were collected
  2. To the processing of personal data relating to them for the purposes of sending advertising or direct sales material, performing market research or sending marketing communications.

To exercise the rights provided for by GDPR above, data subjects must send a written request to the Data Controller/Data Processor by mail to ALTECH SRL, Viale De Gasperi 70, 20008 Bareggio (MI) - Italy or by email to


In compliance with the personal data protection code, ALTECH reserves the right to make changes to this policy at any time, with an appropriate notification to the users of the site.

This privacy policy was last updated on 10 January, 2024.